Below The Brim Purchase Details
RETURNS
Clothing Returns
BELOW THE BRIM™ would be happy to refund or exchange any clothing item that does not fit or did not meet your expectations. Please return the item in re-sellable, unwashed condition along with the original packaging and tags.
Music Returns
BELOW THE BRIM™ will be happy to refund or exchange any CD that is unopened in its original package. If the CD is defective, please return it along with the original casing.
Accessory Returns
Please return all accessory items along with their original packaging.
Return and Exchange InstructionsReturn and Exchange Instructions:
- Please review the guidelines listed above regarding the types of product(s) to be returned.
- Please fill out the return form on the back side of your packing slip or download and print a new return form. On the form, please include the order number, the item(s) you wish to return, the items you wish to exchange for (if applicable), and your return address information. In addition, if you are requesting another item of a different size or style, please check the website first for availability. Finally, if there is a price difference between the returned and the items requested, please include a check or your credit card information for the difference amount.
- Ship the returned items to the address below. For your protection, we suggest returning your merchandise via UPS or Insured Parcel Post through the United States Postal Service.
BELOW THE BRIM ™
ATTN: Returns
180 Brassic Way
Columbus, OH 43213
RETURN FORM
Please allow us 3-7 business days in order process your return or refund your credit card after receiving the shipment. In the event that you need your return handling to be expedited, please email us at sales@belowthebrim.com, and we will make every effort to speed up the processing of your request.